Welcome to Our Help Site

• Refund Policy

• What is included in the Common Tier?
• What is included in the Rare Tier?
• What is included in the Epic Tier?
• What is included in the Legendary Tier?
• How many players can play
• Estimated Delivery Date
• Will extra add-ons affect my shipping costs for my pledge?

See all articles in FAQs for NPC Rivals →

• What is included in Retail Edition?
• What is included in Grimoire Edition?
• What is included in Collector's Edition?
• What is included in Signed Grimoire Edition Game + EVERYTHING?
• How many people can play together?

• How do I upgrade my pledge in Kickstarter?

• What is the processing time for domestic orders?
• How long does shipping print on demand/made to order items take?
• What is the expected transit times for International shipping?
• Does international shipping include import/customs fees or taxes for my order?
• Countries we can't ship to

• Can I change the address on my order?
• Damaged, defective, or incorrect orders

• Refund Policy For Standard Orders
• Return Policy for Made to Order or Print On Demand Items